Walk-in | Tcs Kolkata Hiring For International Voice Customer Service
- Tata Consultancy
- 1 - 5 years
- Kolkata
- 20 days ago
- Email to a friend
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Job Description
Walk-in | TCS Kolkata Hiring for International Voice Customer Service
Openings: 67
Immediate Joiners Preferred
INTERVIEW DETAILS:
Interview date: 6th June ,2026, Saturday.
Interview time: 9:30 AM to 12:00 PM
Venue : TCS Gitanjali Park campus is located at Plot-II/F/3, Action Area-II, in the International Financial Hub (CBD) of New Town, Rajarhat, Kolkata, West Bengal 700156
Desired Competencies (Technical/Behavioral Competency)
- Experience in Front Office Customer Service operations is mandatory
- Must have Email & Chat customer service experience
- Capability to work under pressure in a dynamic business environment
- High degree of accountability and excellent interpersonal skills
- Ability to deal with ambiguous scenarios and come out with workable solutions
- Customer focus, Drive for results and ability to take ownership
- Strong English communication skills both spoken and written
- Flexible to work in 24*7 shift environment
- Open to work during weekends
- Ability to complete an assignment within stipulated timeline
- Should be a team player
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
Good-to-Have
- Good coordination and interpersonal skills
Responsibility of / Expectations from the Role
Handling of work as assigned in Project, Working in Agile methodology, work with Customer directly, working with deadlines.
Minimum 2-3 years of experience in customer service projects in international process
Excellent English communication skills both spoken and written
EP NUMBER MANDATORY
PLEASE CARRY 2 PASSPORT SIZE PHOTOGRAPHS
GOVERNMENT ID AND PHOTOCOPY
DEGREE CERTIFICATES AND EMPLOYEMENT EXEPERIENCE DOCUMENTS
COPY OF APPLICATION FORM DOWNLOADED FROM iBegin PORTAL
Step1: Click register
https://ibegin.tcsapps.com/candidate/register
Step 2: Complete registration, Select "BPO" in areas of interest and complete the registration.
Step 3: Once completed, your TCS no. will be generated which starts from EP2026XXXX.
Step 4: You will receive the EP number on your personal e-mail ID.
* Complete application form
About TCS:
A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23).
TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey.
Whatever your career goals, if you are passionate about technology, we at TCS are looking for you. Join us and future forward your career today. Experience energy. Come experience TCS.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: Tata ConsultancyLocation(s): Kolkata
Keyskills: Customer Service International Voice Process International BPO
Tata Consultancy
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