Assistant Manager - Customer Relationship
- Zecruiters Jobconnect
- 1 Positions
- Mumbai
- 2 months ago
- Email to a friend
- Report this job
Job Description
Description:
a) Managing & building developer site-level relationship with the FM/CRM/Sales team of the developer
b) Customer registration & explaining about RentMAX services & its differentiators
c) Customer on-boarding & obtaining customer mandates along with apartment keys
d) Upsell of value added services (eg Prop Management Plan, vendor assistance, insurance etc)
e) Managing sales support team for building the channel partner relationship & managing the key channel partner relationships
f) Owner tenant introduction & deal closing
g) Monitor transaction closing process & facilitate any support required for the same
h) Updating the deal terms and ensuring updating of customer/transaction date in the CRM
i) Monitor & manage sales support for maintenance & post-possession trouble shooting
j) Owner & tenant relationship management on need as well as periodic basis (check-ins with owner/tenant periodically & cross-sell, as and when required)
k) Undertaking market recee' & rental pricing in vicinity of the site
l) Managing sales support and ensuring channel partner tenant visits
m) Helping central/HO team with site related assistance/co-ordination with the FM team and also sharing the necessary site operating documents/instruction manuals/site notices etc with central HO team
n) Create engaging social media content, including photos and videos of apartments.
o) Develop and execute marketing strategies to generate tenant leads
p) List apartments on property platforms and the company website
q) Conduct lead analysis to identify performance trends and optimize marketing efforts.
r) Perform marketing channel analysis and find innovative ways to generate leads.
s) Collaborate with the Customer Experience Specialist team to get their feedback on the quality of leads and actively work with them to find ways to increase lead quality.
t) Ensure all marketing assets are updated and aligned with RentMAXs branding.
u) Such additional support/responsibility as may be required by RentMAX.
Preference:
Prefer candidates who are go-getters and willing to ensure co-ordination on multiple fronts.One - Central Mumbai (Mulund/Thane) and One - South Mumbai
Company Name: M3A Real Estate Technology & Advisors LLP
Industry: Real Estate & Infra
Designation: Assistant Manager - Customer Relationship
Experience (In Year): 2 - 5 yrs
CTC (In Lakhs p.a): 3.5 - 4 LPA
Qualification: Any Graduate
Location: Bandra West
City: Mumbai
Employement Category:
Employement Type: Full timeIndustry: Real EstateRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Assistant Manager - Customer Relationship forContact Details:
Company: Zecruiters JobconnectLocation(s): Mumbai
Keyskills: customer support relationship management customer relationship team management customer service real estate
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in