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ServiceNow Quality Engineer @ Optum

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 ServiceNow Quality Engineer

Job Description

Qualifications:


  • Bachelors degree in computer science, Information Technology, or a related field.
  • 7-10 years of experience in QA testing, with at least 5 years specifically focused on ServiceNow.
  • 8 years of experience in developing comprehensive test plans, test suites, and executing test cases, with a strong emphasis on database validation.
  • 7 years of experience in ensuring test traceability, linking requirements to functional deliveries.
  • 3 years of experience in automating test processes using Selenium or other open-source automation tools.
  • Minimum 4 years of experience working in the HR, healthcare, finance, or banking domains, with a proven ability to collaborate effectively with multivendor teams.
  • 3 years of hands-on experience in writing, updating, and executing SQL queries for testing purposes.
  • 2+ years of experience utilizing Microsoft Azure Test Plan and test management tools.
  • 2 years of experience in managing defects, including triaging, brainstorming, retesting, and reporting.
  • Demonstrated experience working within Agile, hybrid-agile, and waterfall methodologies.

Preferred Qualifications:


  • Experience with CSM, HRSD, or other relevant ServiceNow modules.
  • ServiceNow Certified Testing Specialist (CTS)
  • ServiceNow Certified System Administrator.
  • Strong written and verbal communication skills.
  • A proactive, decisive, and action-oriented approach to work.
  • Excellent interpersonal skills, with a collaborative and team-oriented mindset.
  • The ability to clearly articulate requirements into comprehensive test cases and ensure thorough test coverage across different teams.
  • The ability to manage and deliver multiple projects simultaneously.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Automation Test Engineer
Employement Type: Full time

Contact Details:

Company: Optum
Location(s): Bengaluru

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Keyskills:   Servicenow Automation Testing Automation Test Framework Apm Tools Java ATF Scripting IRM Artificial Intelligence ITSM CMDB Hrsd Selenium

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