Walk-in || Wipro Is Hiring For Associate Backoffice - Us Hr Operations

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Walk-in || Wipro Is Hiring For Associate Backoffice - Us Hr Operations

Wipro
0 - 3 years
Mumbai
16 days ago
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Job Description

Looking for Associates for Backoffice process: US HR Operation

FRESHERS can apply

Evening Shift only (Both Side Cab will be provided)
Sat/Sun fixed off
Age criteria: 20 years to 27 years are allowed

Walk in drive: 09 June 2026 , Time: 10:00 AM to 12.30 PM

Location: 3rd floor, building no 3, Gigaplex, Airoli west, near patni ground, Opp Capgemini campus.

Mandatory to carry original hard copy Aadhar or Pan card for entry in building premises.

Process: Associate (Process: US HR operations)

Work Experience:0-36 months

Summary

Fielding all incoming help requests from clients via emails or service tickets in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Follow standard processes and procedures to resolve all client queries.
Resolve client queries as per the SLAs defined in the contract.
Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience: Fresher or any Backoffice experience

Working Conditions:

Fixed evening shift (5 days working from office).
Saturdays and Sundays are fixed off.
One year service agreement mandatory.

Education Skills Any graduate, post graduate ( except technical graduate )

Note : Looking for immediate joiners or who can join within 10-15 days

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Back Office Operations
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: Back Office Email Support Bpo Backoffice Non Voice Process Back Office Operations Back Office Support Backend Operations HR Operations Chat Support Fresher Hiring Non Voice Bpo Non Voice

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wipro

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Walk-in || Wipro Is Hiring For Associate Backoffice - Us Hr Operations

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