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International Voice Process Executive @ Wipro

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 International Voice Process Executive

Job Description

Role & responsibilities

  1. Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
  2. Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
  3. Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
  4. Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners

Preferred candidate profile

Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   International Voice Process Customer Support Bpo Voice Customer Care Voice Process International BPO

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₹ 2.75-4 Lacs P.A

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Wipro

Company DetailsWipro Limited

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