HR Service Delivery New Associate @ Accenture

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HR Service Delivery New Associate

Accenture
0 - 1 years
Bengaluru
16 days ago
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Job Description

Skill required: Talent Acquisition - Workday RecruitingDesignation: HR Service Delivery New AssociateQualifications:Any Graduation Years of Experience:0 to 1 years What would you do?

Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Strive and achieve SLA target and business outcome indicators defined by the clientTalent Acquisition involves identifying, attracting, and hiring qualified candidates for job openings. The goal is to fill positions with the best talent efficiently. Responsibilities also include sourcing candidates, managing recruitment processes, and ensuring a positive candidate experience. This role is essential for building a strong and capable workforce.What are we looking for?

Able to work on a flexible basis as determined by the business needs

Ability to work under pressure

Team worker

Positive Attitude

Quick Learner

Punctual and Disciplined

Good Communication skills

Customer Focussed

Results driven

High standards of Integrity

Attention to detail Roles and Responsibilities:

Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool

Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes

Walk customers/ Provide navigational support on self service portal

Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines

Place outbound calls to customers when required in line with Client / Company guidelines

Work productively whilst maintaining exceptional call/data quality standards in line with targets

Contribute to the team through open and regular communication with peers / supervisors

Adhere to all company or departmental policies and procedures (personnel and operational)

Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process

Maintain regular and punctual attendance in line with company policies and procedures

Minimise customer complaints and escalations by providing exceptional service and call controlQualification Any Graduation

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: Shared Services
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Bengaluru

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Keyskills: Service Delivery Sla Hr Workday Sharepoint Gdpr Recruitment Talent Acquisition

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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HR Service Delivery New Associate @ Accenture

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