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Walk in Drive For Customer Support Voice Associate- Mumbai Vikhroli @ Accenture

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 Walk in Drive For Customer Support Voice Associate- Mumbai Vikhroli

Job Description

Job description


Skills:

Inbound Representative Associate - (Voice Process -International Process)

Education: HSC Passed with 1 Year exp can apply

Experience: 1 to 6 years

Work Location: Mumbai,(Airoli-MDC5)

Shift timings: UK / US- Shift

Work Mode: Work from Office


Requirements:

  • Should have excellent Oral and written communication skills.
  • You should be flexible to work in any shift.
  • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
  • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
  • Walk customers/ Provide navigational support on self-service portal

Benefits :Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Accenture
Location(s): Mumbai

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Keyskills:   International Call Center Uk Voice Process International International Voice Process International BPO US Sales Us Collection CSA Customer Support Australian Process CSE Bpo Voice Travel Sales International Process International Voice Uk Sales Us Voice Process

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₹ Not Disclosed

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Accenture

Interested Candidates Can call/ WhatsApp HR Jyoti 9214555567

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