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Invoicing Agent @ OYO

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 Invoicing Agent

Job Description

Business Unit: MadeComfy (Australia)


Key Responsibilities:

1. Invoice Processing

  • Review, validate, and process vendor invoices.
  • Ensure invoices are submitted within agreed timelines.
  • Coordinate with Finance for payment processing and issue resolution.

2. Invoice & Cost Tracking

  • Maintain and update Invoice Tracker.
  • Maintain Master Cost Tracker.
  • Monitor outstanding invoices and follow up for closure.

3. Claims Management

  • Process claims and supporting documentation.
  • Maintain Claims Tracker.
  • Raise and track claim-related invoices.
  • Coordinate with stakeholders for claim resolution.

4. Extra Cost & Deep Clean Reporting

  • Prepare and submit weekly Extra Cost Reports.
  • Prepare and submit fortnightly Deep Clean (DC) and Entry Clean (EC) Reports.
  • Ensure all costs are supported with appropriate approvals and documentation.

5. Refunds, Credits & Deductions

  • Manage refund sheet updates.
  • Notify vendors of approved deductions and recoveries.
  • Process credit notes, penalties, and deductions as per policy.

6. Team Communication & Monitoring

  • Monitor Teams channels, including HSK-Finance and other relevant groups.
  • Respond to invoice, claims, and finance-related queries promptly.
  • Escalate unresolved issues and blockers proactively.

Key Expectations / KPIs:

  • 100% vendor invoices submitted by Wednesday each week.
  • Weekly Extra Cost Report submitted by Friday.
  • Fortnightly DC/EC Reports submitted on time.
  • Zero invoice backlog older than 7 days.
  • Claims processed within 48 hours of receipt.
  • Credit notes, penalties, and deductions processed within agreed SLA.
  • Claims Tracker, Invoice Tracker, and Master Cost Tracker maintained with 100% accuracy.
  • Timely communication and proactive follow-up with vendors, finance, and operations teams.
  • Daily monitoring and actioning of HSK-Finance and Teams queries.

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Noida, Gurugram

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Keyskills:   Claims Management Invoice Processing Vendor Management Accounts Payable Microsoft Excel Accounting Cost Tracking & Reporting Financial Documentation Refund Processing Payment Processing Invoice Reconciliation Credit Notes & Deductions Stakeholder Management

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