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Assistant Manager & Manager Operations - USA Healthcare @ Acp Billing Services

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 Assistant Manager & Manager Operations - USA Healthcare

Job Description

Job description

**Profiles with US healthcare experience and end to end RCM experience alone apply**


About the Role


As a Assistant Manager and Manager Billing Operations , you will be responsible for leading and organizing a team to meet key performance metrics in charges, payments, refunds, denials, and AR follow-ups.


Key responsibilities include:

  • Assistant Manager and Managers with real time experience and who has started their career from Charges/Payment Posting and then entered into AR Process and end to end process are only preferred.
  • At least 2+ years as a Assistant Manager and Managers on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc.
  • Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained.
  • Candidates from any location can apply .
  • Maintaining fee schedule documents and other master data tables.
  • Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics.
  • Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives.
  • Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team.
  • Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements.
  • Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards.
  • Handling other responsibilities as assigned to drive operational excellence.

What You'll Do


  • Problem-Solving & Analysis Identify challenges and implement effective solutions.
  • Team Coordination Align team actions to maximize efficiency and performance.
  • Time Management Balance priorities effectively while managing both individual and team schedules.
  • Communication Maintain consistent communication with supervisors, clients, and internal teams.
  • Writing & Documentation Strong written and verbal communication skills to document processes and report insights.
  • Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency.
  • Leadership Take ownership of team performance and drive business objectives.
  • Technical Proficiency Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software.

Qualifications

  • 15+ years of experience in medical billing with expertise in END to END RCM.
  • 2+ years of management experience.
  • Familiarity with Electronic Health Records (EHR) systems.
  • Proven real time experience from demographics, charges, payment posting and AR, denials roles.

If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, wed love to hear from you!

Willing to work on flexible shift timings - preferably US Shifts and UK Shifts.

Preferably Immediate joiners are required.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Acp Billing Services
Location(s): Chennai

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Keyskills:   OPERATION MANAGER Revenue Cycle Management CHARGE POSTING US HEALTH CARE CPT DENIAL HANDLING CHARGE ENTRY CASH POSTING Accounts Receivable ICD Medical Billing DEMO ENTRY AR MANAGER ERA REJECTION HIPAA POSTING AR BILLING Denial Management RCM PAYMENT POSTING DENIALS

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Acp Billing Services

ACP Billing Services is an revenue cycle Management company providing Transaction Processing, billing services, medical coding, AR Denial Management. The Offshore Development Centre in Chennai was started in 2012. We are primarily engaged in bringing advanced technologies and state of the art equ...

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