Specialist - Transfer Agency
- Apex Group
- 6 - 12 years
- Pune
- 12 days ago
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Job Description
Role Summary
The role is responsible for end-to-end operational support of the Digital Money Market Fund (MMF), including both traditional TA processes and tokenized fund operations. The individual will ensure accurate processing of subscriptions, redemptions, token minting/burning, reconciliation, and NAV-related activities while maintaining strict adherence to SLAs, controls, and regulatory requirements.
Candidate should be flexible as this fund is servicing 24/7 model. This includes rotational weekend working.
Key Responsibilities
1. Transaction Processing
- Process investor transactions (subscriptions, redemptions, switches) in line with NAV cut-offs
- Validate trade details, settlement cycles, and investor instructions
- Monitor and process high-value transactions with accuracy
- Process cash movements via traditional accounts and digital accounts
- Ensure to troubleshoot and perform tasks manually in case of STP issues
2. Tokenization & Blockchain Operations
- Validate token allocation between TA systems and blockchain platforms (Mint/Burn)
- Monitor token balances and ensure alignment with underlying fund units
3. Reconciliation & Controls
- Perform daily reconciliation between:
- TA records vs blockchain ledger
- Cash vs units/tokens
- Investigate and resolve variances (rounding, timing differences, system gaps)
- Maintain audit trails for all adjustments
4. NAV & Fund Accounting Coordination
- Liaise with Fund Accounting teams for NAV validation and release
- Ensure transactions are processed within correct valuation points
- Handle exceptions impacting NAV accuracy
5. Exception & Incident Management
- Identify, escalate, and resolve processing errors or breaks
- Perform root cause analysis (RCA) and support remediation tracking
- Ensure adherence to incident management protocols
6. Client & Stakeholder Management
- Coordinate with stakeholders (FA, IT, Compliance etc)
- Provide timely updates on issues, transactions, and operational status
- Support client queries and reporting requirements
8. Compliance & Risk Management
- Ensure adherence to SOPs, SLAs, and regulatory requirements
- Maintain evidence for audits (internal/external, e.g., SSAE18)
- Monitor operational risks and implement controls
Key Deliverables
- Timely and accurate transaction processing
- Zero/low reconciliation breaks with timely resolution
- SLA adherence for all operational activities
- Accurate token vs unit alignment
- Audit-ready documentation and reporting
Required Skills & Competencies
Functional Knowledge
- Transfer Agency operations (subscriptions/redemptions/NAV cycles)
- Understanding of Money Market Funds and liquidity products
- Knowledge of tokenization concepts (minting, burning, blockchain reconciliation)
- Familiarity with cash & unit reconciliation processes
- Added advantage for candidates with UAT testing or migration experience
Technical Skills
- Strong Excel skills (reconciliation, formulas, data analysis)
- Experience with TA systems
- Exposure to digital asset platforms / blockchain systems is an advantage
Soft Skills
- Strong attention to detail and accuracy
- Ability to work in a high-volume, time-sensitive environment
- Effective communication and stakeholder management
- Proactive issue identification and resolution
Job Classification
Industry: Financial ServicesFunctional Area / Department: BFSI, Investments & TradingRole Category: General InsuranceRole: Actuarial AnalystEmployement Type: Full timeContact Details:
Company: Apex GroupLocation(s): Pune+ View Contact
Keyskills: Data analysis Fund accounting Talent acquisition Reconciliation Incident management Fund administration Risk management Stakeholder management Operations Recruitment
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