Bmc Remedy Developer
- EY
- 5 - 10 years
- Hyderabad
- 9 days ago
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Job Description
Role & responsibilities
Preferred can BMC Remedy
Position Description
Job Title: BMC Helix Developer
Position: Senior Software Engineer / Lead Analyst
Experience: 5- 8 Years
Category: Software Development/ Engineering
Shift: Timing/rotation etc. details (please mention actual timings in IST)
Work Mode: Hybrid (3 days in office, 2 days WFH) / 5-day Work from office / Client location (Select right option)
Primary location: India, Karnataka, Bangalore/ Chennai or Hyderabad
Position ID: J0626-0954
Employment Type: Full Time
This job description is for a Senior Software Engineer (SSE) or Lead Analyst (LA) role. It focuses on high-level development and implementation within the BMC Helix ecosystem, particularly for SaaS environments.
Your future duties and responsibilities
Core Responsibilities
. End-to-End Implementation: Lead the implementation, development, and configuration of BMC Helix ITSM modules, including Incident, Problem, Change, Asset Management, and Service Request Management.
. ARS Platform Development: Utilize strong Action Request System (ARS) development skills to design and build complex custom applications, forms, and workflows using Developer Studio.
. SaaS Lifecycle Management: Manage Helix SaaS environments, including the planning and execution of SaaS upgrade tests and post-upgrade validations to ensure system stability.
. Advanced Innovation: Develop and maintain service catalog items and workflows using Digital Workplace (DWP) , DWP catalogue and Helix Innovation Studio for codeless and hybrid application building.
. CMDB & Data Modeling: Apply deep CMDB knowledge to manage normalization, reconciliation, and the Common Data Model (CDM) to ensure data integrity across the enterprise. Good to have Discovery, Telecom Domain Knowledge, Agile,test frameworks
Required qualifications to be successful in this role
Required Technical Expertise
. Platforms: BMC Helix, ARS (v9.x or higher), Helix Innovation Suite.
. Tools: DWP Advanced, Smart IT, Helix Dashboards, and Atrium CMDB.
. Integrations: Hands-on experience with REST/SOAP APIs and Atrium Integrator/Spoon for third-party system connections.
. SaaS Ops: Experience handling automated and manual validation for Helix SaaS monthly/quarterly updates.
Job Classification
Industry: Management ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: EYLocation(s): Hyderabad
Keyskills: Bmc Remedy helix CMDB
EY
Microsoft Gold partner, Google partner, Shopify partner company with certified professionals. MNC having clients and employees all over the world.Structured environment with industry leading CMMI level-5 compliant processes.Salaries are always paid on time, from the time the company started till dat...
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