assistant operation delivery manager @ Chetu

Home > Customer Success, Service & Operations - Other

assistant operation delivery manager

Chetu
4 - 5 years
Noida, Gurugram
12 days ago
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Job Description

Roles and Responsibilities :

Manage daily operations of the team, ensuring timely delivery of projects and meeting service level agreements (SLAs).
Monitor key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Develop and maintain relationships with clients to understand their needs and expectations, providing tailored solutions.
Oversee budgeting, forecasting, and resource allocation to ensure efficient use of resources.

Job Requirements :

4-5 years' experience in IT services & consulting industry.
Strong management skills with ability to lead cross-functional teams.
Excellent leadership skills with ability to motivate staff towards achieving goals.
Proficiency in KPI monitoring, KRA development, SLA management.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Chetu
Location(s): Noida, Gurugram

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Keyskills: Service Level Agreement Service Level Performance Metrics KPI KPI Monitoring SLA Team Leadership Management IT Leadership Skills KPI Analysis Management Skills KRA

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₹ 50,000-6.5 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Chetu

Established in 2000, Chetu has become a recognized leader in software solutions and support services. With a global team of over 2,800 software professionals, the company operates primarily from its three advanced software development centers in Sector 63, Noida. These facilities, spanning more th...

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assistant operation delivery manager @ Chetu

Home > Customer Success, Service & Operations - Other