Bachelors degree in Computer Science or equivalent work experience is preferred.
Linux Certifications a plus
Work related experience
Operations experience in a 24x7 Environment.
Strong understanding of the following technologies:
Unix/Linux Environments
Scripting and automation (bash, python, etc)
Proven experience and skill with network troubleshooting and configuration.
Proven experience and skill with server hardware and software troubleshooting.
Kubernetes, Jenkins, Ansible and Git experience is a plus.
Experience building and replacing system hardware.
Software upgrades/deployment experience a plus.
Cloud infrastructure experience a plus.
Experience defining, implementing, and monitoring IT services is a plus.
Essential Job Function
Excellent customer service skills with a professional demeanor. Must at all times be able to communicate clearly with all levels of employees, external vendors and management teams
This candidate must be able to adapt and switch between management and Product subject matter expert responsibilities.
Excellent organizational, problem solving and project management skills.
Ability to achieve specific results with little direction.
Ability to work under pressure being adaptable and responsive to organizational requirements.
Job Classification
Industry: Recruitment / StaffingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full time