Customer Support Executive Inbound & Outbound Calling Process
- Kabalikrut Group
- 0 - 2 years
- Mohali, Chandigarh
- 8 days ago
- Email to a friend
- Report this job
Job Description
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for the Inbound & Outbound Calling Process. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to provide outstanding customer service.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and concerns effectively.
- Provide accurate information about products and services.
- Maintain high levels of customer satisfaction.
- Follow company processes, quality standards, and compliance guidelines.
- Update customer records and interaction details accurately.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Excellent communication skills in Hindi, English, and Punjabi (preferred).
- Strong customer handling and interpersonal skills.
- Ability to work in rotational shifts.
- Basic computer knowledge.
- Immediate joiners preferred.
Desired Skills
- Good listening and problem-solving abilities.
- Positive attitude and customer-centric approach.
- Ability to work in a fast-paced environment.
- Team player with strong communication skills.
Benefits
- Competitive salary package.
- Attractive performance-based incentives.
- Career growth and development opportunities.
- Professional work environment.
- Immediate joining opportunity.
Interested candidates can apply directly or share their updated resume.
Contact Person: Heena Mahajan
Contact Number: 9988770***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: Kabalikrut GroupLocation(s): Mohali, Chandigarh
Keyskills: BPO Customer Service International Chat Process Rotational Shifts Inbound Process Non Voice Process Outbound Process English Language Verbal Communication Chat Process typing speed Customer Support Customer Queries Customer Handling Strong Communication Skills
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in