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International Voice and Chat Process - Tech Mahindra

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 International Voice and Chat Process - Tech Mahindra

Job Description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED


Key Responsibilities:

- Voice Process/Chat Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply


Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview


Compensation:

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)


Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7


Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package


Apply now:

CONTACT: 7738138*** Diya Kaur

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Customer Service Fluent English International Voice Process International BPO UK Process sitel Canadian Process firstsource teleperformance concentrix International Chat Process Australian Process Customer Handling

 Fraud Alert to job seekers!

₹ -5.5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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