Manage accounts receivable, including processing payments and resolving outstanding balances.
Coordinate with the billing team to ensure accurate invoicing and minimize denials.
Develop and implement effective strategies to improve cash flow and reduce bad debt.
Collaborate with the customer service team to resolve customer complaints and concerns.
Analyze data to identify trends and areas for improvement in the accounts receivable process.
Ensure compliance with company policies and procedures related to accounts receivable management.
Job Requirements
Strong understanding of accounting principles and practices.
Excellent communication and interpersonal skills.
Ability to work effectively in a team environment.
Proficient in using CRM software and other relevant tools.
Strong analytical and problem-solving skills.
Ability to meet deadlines and achieve targets in a fast-paced environment.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: Full time