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Walk-in || Tcs Walk In Drive Nice Cxone Sr Developer @ Tata Consultancy

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 Walk-in || Tcs Walk In Drive Nice Cxone Sr Developer

Job Description

Role & responsibilities


  • Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
  • Hands-on experience with NICE CXone development (Studio, APIs, scripting).
  • Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
  • Proficiency in programming languages (JavaScript, Python, or .NET).
  • Experience with REST APIs, web services, and data exchange formats (JSON, XML).
  • The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
  • Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
  • Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
  • Translate Cisco call flows and routing scripts into NICE CXone equivalents.
  • Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
  • Develop automation scripts for provisioning and configuration.
  • Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
  • Prepare technical documentation, migration guides, and code repositories.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: Recruitment & Talent Acquisition
Role: IT Recruiter
Employement Type: Walk-ins

Contact Details:

Company: Tata Consultancy
Location(s): Pune

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Keyskills:   Cisco CUCM NICE CXone Mpower Finesse knowledge CVP

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Tata Consultancy

Tata Consultancy Services (TCS) is an Indian multinational information technology services, consulting, and business solutions company headquartered in Mumbai, India

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