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Hiring Graduate Freshers IT Helpdesk / Technical Support | Pune @ White Horse Manpower

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 Hiring Graduate Freshers IT Helpdesk / Technical Support | Pune

Job Description

Provide technical support via voice, email, chat channels.
Troubleshoot basic hardware, software, operating system, networking issues
Log, track, update incidents using ticketing tools
Escalate unresolved technical issues to appropriate support teams

Required Candidate profile

Follow defined SOPs SLA guidelines
Maintain accurate documentation of customer interactions resolutions
Deliver high-quality customer service,technical assistance
Coordinate with internal teams issues

Perks and benefits

Plus incentives and Bonuses

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Freshers

Contact Details:

Company: White Horse Manpower
Location(s): Pune

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Keyskills:   Technical Support Technical Support Associate IT Helpdesk Helpdesk Associate Desktop Support IT Support Executive Service Desk

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₹ 2.25-3 Lacs P.A

White Horse Manpower

9743779000 ,7676809765 , 8884499448,7676461426, 8494849452 ,9342431048/49 White Horse Manpower Private Limited is a trusted IT & Non-IT recruitment firm connecting right talent, right opportunities PAN India through reliable, ethical, & timely hiring

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