Analyst/Senior Analyst
- NLB
- 0 - 5 years
- Noida, Gurugram
- 10 days ago
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Job Description
About the Process:
Join our Customer Asset Management (CAM) Bankruptcy & Foreclosure team supporting a leading US-based banking client. The process involves reviewing, validating to ensure accuracy, compliance and service level adherence
- US Mortgage
- Bankruptcy
- Case Intake & Screening
- Documentation & Proof of Claim Support
- Plan Review & Post-Discharge Activities
- Foreclosures
- Default Setup & Case Intake
- Document Preparation & QC
- Post-Sale & Reporting Support
Roles & Responsibilities:
Analyst / Sr Analyst
- Review and process delinquency & bankruptcy notifications requests
- Validate foreclosure triggers and investor timelines
- Validate case type (Chapter 7 / 13) and borrower status
- Handle complex cases and exceptions
- Perform data validation and exception handling
- Provide on-the-floor support and mentoring other team members
- Meet daily productivity and quality targets
- Ensure team adherence to SLA and process guidelines as well as US banking compliance standards
- Communicate discrepancies or process deviations timely
- Act as the first point of contact for escalations
- Collaborate with Training and Quality teams to improve process accuracy
Eligibility:
- Graduates (any stream)
- Strong attention to detail and good typing speed (2530 WPM)
- 2 years of relevant BPO/back-office experience (preferably in banking)
- Strong domain knowledge in Mortgage | Bankruptcy | Foreclosure | Loss Mitigation
- Excellent analytical and reporting skills
- Prior experience as SME/quality checker/process trainer is a plus
- Basic MS Office skills
- Willingness to work in US shifts
- Good comprehension and communication in English
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: NLB ServiceLocation(s): Noida, Gurugram
Keyskills: Loss Mitigation Loan Servicing Loan Operations us mortgage Bankruptcy Mortgage Servicing Commercial Loans Loan Processing Residential Mortgage
NLB
NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of so...
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