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Walk In Drive International Customer Support (Voice Process) @ Infosys BPM

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 Walk In Drive International Customer Support (Voice Process)

Job Description

Launch Your Career with a Global Leader!


Infosys BPM is hiring Voice Process Professionals for International Customer Support. If you're passionate about customer interaction, have strong communication skills, and are ready to work with global clients - this opportunity is for you!


WalkIn Drive Details


Dates: 19th, 20th, 26th & 27th June 2026

Time: 10:00 AM 1:00 PM

Venue: Infosys BPM Hiring Center

Address: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata - 700135 (Hatisala)


Role Overview


Role: International Customer Support Voice Process

Mode: 100% Work from Office

Shifts: Night Shifts | Rotational Week Offs

Type: FullTime

Experience: 0 - 5 years

Postgraduates are not eligible

Qualification: Any FullTime Graduate (15 years of education)


Mandatory Requirements


International Voice Support experience

Excellent English communication skills (Speak / Read / Write)

Strong customer handling abilities

Willingness to work night shifts

Ready for WFO Bengaluru or Pune location


What Youll Do


  • Handle international customer interactions via voice support
  • Resolve queries with empathy and professionalism
  • Build customer rapport through active listening
  • Deliver solutions by navigating internal systems
  • Adapt quickly to tools, technologies, and evolving processes

Skill Set Were Looking For


General Skills:


Strong communication & soft skills

Customercentric & empathetic approach

Professional call handling


Technical Skills:


Understanding of basic processes & workflows

Quick learner, techsavvy, and adaptable


Documents to Carry


  • Updated resume (printout)
  • Any 2 Government IDs (PAN / Aadhaar / Passport / Voter ID)
  • Original academic documents:
  • 10th & 12th marksheets
  • Graduation marksheets, CMM, provisional & degree certificates

Laptops and cameras are not permitted.

Government ID is mandatory for campus entry.


Why Infosys BPM?


Work with global clients

Inclusive & collaborative work culture

Continuous learning & career growth

Strong technology ecosystem


Interested or know someone who fits this role?


Tag them in the comments or share this post!


Walkin on 19th, 20th, 26th & 27th June 2026 and take the next step in your career with Infosys BPM.


We can't wait to meet you!


#InfosysBPM #WalkInDrive #KolkataJobs #InternationalVoiceProcess #CustomerSupportJobs #HiringNow #FreshersAndExperienced #NightShiftJobs #WFOJobs #CareersAtInfosys


Warm Regards,


Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: Infosys BPM
Location(s): Kolkata

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Keyskills:   Customer Support Voice Process Customer Experience Customer Satisfaction

 Fraud Alert to job seekers!

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