Customer Relations Executive @ TP

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Customer Relations Executive

TP
0 - 3 years
Malad
12 days ago
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Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Work effectively in a team environment to achieve goals.
Maintain accurate records and reports of customer interactions.
Stay updated with product knowledge and industry trends.
Contribute to the growth and improvement of the organization.

Job Requirements

Graduate degree from a recognized university.
Excellent language proficiency, particularly in B2.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Proficient in using CRM software and other relevant tools.
Strong problem-solving and analytical skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills: Crm Customer Service Analytical Skills Communication And Interpersonal Skills

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Customer Relations Executive @ TP

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