Senior Ar Caller
- Cmpms Global
- 4 - 9 years
- Chennai
- 8 days ago
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Job Description
Walkin Interview : 16 and 17 June 2026.
Time : 5:30PM - 8:30PM
Job description
Position: Senior AR Caller
Experience: 4+years
Shift Timings: 4:30 PM to 1:30 AM IST
Mode of Work: Work from Office
Work Location: Chennai - Valasaravakkam
Transportation: Cab Provided (Only for Female Employees)
Job Summary:
The AR Caller will be responsible for following up on outstanding insurance claims and patient balances, focusing on out-of-network provider accounts for a surgical practice. The role involves verifying claim status, resolving denials, and ensuring timely reimbursement while maintaining compliance with payer and practice policies.
Key Responsibilities:
Perform insurance follow-up on unpaid and underpaid claims for out-of-network surgical procedures.
Contact insurance companies via phone, email, or online portals to determine claim status and resolve payment issues.
Review and analyze EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advices) for accuracy.
Handle complex OON claims involving UCR (Usual, Customary, and Reasonable) charges, balance billing, and appeal processes.
Prepare and submit appeals and reconsiderations for denied or underpaid claims.
Maintain accurate and detailed documentation of all communications and actions taken.
Collaborate with billing, coding, and payment posting teams to ensure clean claims and proper follow-up.
Identify payer trends and recurring issues and escalate to management when necessary.
Meet or exceed daily productivity and quality metrics (calls per day, resolution rate, etc.).
Ensure compliance with HIPAA and all relevant regulations and company policies.
Qualifications & Skills:
Education: High school diploma or equivalent (Bachelors degree preferred).
Contact Person : Mona HR - 8939742*** / **@cm********l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Healthcare & Life SciencesRole Category: Health InformaticsRole: Health Informatics - OtherEmployement Type: Full timeContact Details:
Company: Cmpms GlobalLocation(s): Chennai
Keyskills: US Healthcare Ar caller
Cmpms Global
We are Providing medical billing services that are dedicated to offering quality billing solutions that add value to healthcare physicians throughout the US. We have the experts, knowledge, technology, and commitment to providing 100 percent customer satisfaction. We leverage high-level data minin...
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