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Associate Manager ERP Package Applications @ DXC Technology

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 Associate Manager ERP Package Applications

Job Description

We are seeking an experienced ServiceNow Developer with a minimum of 5 years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in Scripting, Flow Designer, Integration Hub, Rest Integration, Service Portal, and UI Builder, with added advantage if certified application developer and experienced in CSM, NowAssist, and AgenticAI implementations.
Key Responsibilities
  • Design, develop, and customize applications on the ServiceNow platform to meet business needs.
  • Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
  • Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
  • Utilize UI Builder to design and configure modern, scalable user interfaces.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Support CSM (Customer Service Management) implementations with configuration, customization, and integration.
  • Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
  • Ensure compliance with coding standards, performance optimization, and platform best practices.
  • Troubleshoot, debug, and resolve issues within ServiceNow applications.
Required Qualifications
  • 5+ years of hands-on development experience on the ServiceNow platform.
  • Strong expertise in Script Includes, Service Portal development, and UI Builder.
  • Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
  • Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
  • Ability to work in Agile/Scrum methodology.
  • Excellent problem-solving skills with strong communication and collaboration abilities.
Preferred Qualifications
  • Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD)
  • Implementation experience in Customer Service Management (CSM).
  • Exposure to NowAssist (GenAI features) and AgenticAI solutions.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Practice Manager / Head
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Hyderabad

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Keyskills:   Automation Coding Customer service management Social media CAD Javascript business rules HTML service catalog System Administrator

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DXC Technology

DXC.technology DXC is the world¢¢s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billi...

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