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International Voice Process Executive @ Wipro

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 International Voice Process Executive

Job Description

International Voice Process

  • Handle inbound and/or outbound calls professionally
  • Address customer queries, complaints, and requests effectively
  • Provide accurate information about products/services
  • Maintain quality standards and achieve performance targets
  • Document customer interactions in CRM systems
  • Follow communication scripts and company guidelines
  • Ensure customer satisfaction through prompt resolution

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   Customer Service Voice Customer Relationship Customer Support Calls Customer Care Customer Handling

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₹ 2.25-4.5 Lacs P.A

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Wipro

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