Senior Analyst - E Commerce @ eClerx

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Senior Analyst - E Commerce

eClerx
3 - 6 years
Mohali, Chandigarh
9 days ago
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Job Description

Analyze website performance and provide suggestions and strategy for improvements
Test New functionalities and features introduced on website, identify and report bugs:
Perform Business Acceptance Validation (BAV) testing in QA environment and Live testing in Production environment
Prepare test report with issue description and screenshots for User Acceptance Testing (UAT)
Submit JIRA tickets for high severity issues and track progress made on the ticket
Coordination with Dev/ IT teams to check if the issue is resolved
Will have to work on JIRA
Creating weekly reports, presentations and operation metrics on resource utilization, productivity etc.

Critical Competencies

Excellent communication skills
Preferable to have experience in JIRA management
Should be internet savvy and able to navigate websites easily
Intermediate knowledge of MS Excel, PowerPoint, Omniture, SiteCatalyst
Should be proficient in Reporting and Analysis
Good logical aptitude and ability to research on its own

Additional Competencies

Problem-solving & root cause analysis skills
Seamless Cross-team coordination
Attention to detail and accuracy
Functional knowledge on working with MS Excel
Good presentation and research skills

Behavioral Attributes & Other Comments

Enthusiastic attitude
Quick Learner
Logical Reasoning
Team Player

Job Classification

Industry: BPM / BPO
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Executive
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Mohali, Chandigarh

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Keyskills: omniture E-commerce JIRA

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Senior Analyst - E Commerce @ eClerx

Home > eCommerce Operations