Customer Support Executive
- TP
- 0 - 3 years
- Jaipur
- 12 days ago
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Job Description
We are looking for a highly skilled and experienced Customer Support Executive to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance targets and quality standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: TPLocation(s): Jaipur+ View Contact
Keyskills: support executive communication and interpersonal skills analytical skills customer support customer experience communication skills
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