Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Urgent Work From Home Job Opportunity at Tech Mahindra

Home > Voice / Blended

Tech Mahindra  Urgent Work From Home Job Opportunity at Tech Mahindra

Job Description

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.

Designation

Customer Support Associate

Job Role

  • Resolve customer queries via voice calls

Job Details

  • Contractual role until 31st October
  • Fixed salary

Eligibility Criteria

  • Minimum education: Higher Secondary (12th Pass)
  • Minimum 12 months of BPO experience (with documents)
  • Freshers are also welcome

Work Details

  • Work timing: 247 rotational shifts
  • 5 working days with 2 rotational weekly offs
  • Maximum age limit: 40 years

Skills Required

  • Excellent verbal communication skills in English and Hindi
  • No major MTI (Mother Tongue Influence) for voice process

Important Conditions

  • HR Round (Video Call; Aadhaar mandatory for WFH)
  • Versant Test : Min 3 score
  • Typing Test (Minimum 30 WPM / 90% accuracy)
  • Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

  • Experienced Candidates: 1,90,000 CTC (Approx. 14.1K in-hand/month)(Minimum 12 months experience required)
  • Freshers: 1,68,000 CTC (Approx. 12.5K in-hand/month)

System Requirements

  • OS: Windows 10 or 11
  • RAM: 10 GB or above
  • Processor: Core i5, Gen 5 or above
  • Internet: Minimum 20 Mbps connection (Upload/ Download)
  • Power backup
  • Noise-cancelling USB headset

Documents Required

  • Aadhaar Card (with complete Date of Birth) Mandatory
  • E-Aadhaar Mandatory
  • PAN Card Mandatory
  • Educational documents (10th & 12th mark sheets)
  • For experienced candidates:
  • Experience Letter
  • Offer Letter
  • Last 3 months payslips

Interested candidates can reach out to:

Sakshi Priya at [7482986***] or email their resume to [sa**********3@te*********a.com].

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

+ View Contactajax loader


Keyskills:   Customer Support Good Communication In English Customer Handling Bpo Voice Process Domestic Voice Process Problem Solving

 Fraud Alert to job seekers!

₹ 1.5-1.75 Lacs P.A

Similar positions

Urgent Limited Work From Home Job Vacancy

  • Tech Mahindra
  • 0 - 3 years
  • Kolkata
  • 23 days ago
₹ 1.5-1.75 Lacs P.A.

Urgent Limited Vacancy Work From Home

  • Tech Mahindra
  • 0 - 3 years
  • Kolkata
  • 26 days ago
₹ 1.5-1.75 Lacs P.A.

Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Job Listings