Urgent Hiring For WFH (Voice, E+H) @ Tech Mahindra

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Urgent Hiring For WFH (Voice, E+H)

Tech Mahindra
0 - 1 years
Kolkata
19 hours ago
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Job Description

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.

Interested candidates can share their CV on 6291707*** (WP) or on mail (jp********4@te*********a.com )

Designation

Customer Support Associate

Job Role

Resolve customer queries via voice calls

Job Details

Contractual role until 31st October
Fixed salary

Eligibility Criteria

Minimum education: Higher Secondary (12th Pass)
Minimum 6 months of BPO experience (with documents)
Freshers are also welcome

Work Details

Work timing: 247 rotational shifts
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years

Skills Required

Excellent verbal communication skills in English and Hindi
No major MTI (Mother Tongue Influence) for voice process

Important Conditions

HR Round (Video Call; Aadhaar mandatory for WFH)
Typing Test (Minimum 25 WPM / 90% accuracy)
Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

Experienced Candidates: 1,90,000 CTC
(Minimum 6 months experience required)
Freshers: 1,68,000 CTC

System Requirements

OS: Windows 10 or 11
RAM: 8 GB or above
Processor: i5, Gen 5 or above , Ryzen 5 Gen 5 or above
Internet: Minimum 20 Mbps connection (Upload/ Download)
Power backup
Noise-cancelling USB headset

Documents Required

Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN Card Mandatory
Educational documents (10th & 12th mark sheets)
For experienced candidates:

Experience Letter
Offer Letter
Last 3 months payslips

Interested candidates can share their CV on 6291707*** (WP) or on mail (jp********4@te*********a.com )

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills: Customer Support Bpo Customer Service Remote Voice Process Domestic Process Domestic Voice Process

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₹ 1.75-2 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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Urgent Hiring For WFH (Voice, E+H) @ Tech Mahindra

Home > Voice / Blended