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Sr Analyst I Infrastructure Services @ DXC Technology

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 Sr Analyst I Infrastructure Services

Job Description

Maintain accurate and complete software asset records , entitlements, and contracts

Perform license compliance analysis and resolve over /under licensing issues

Track software usage and recommend reclamation and optimization actions

Support vendor audits by preparing data, evidence, and compliance reports

Collaborate with Procurement and Finance to optimize software spend

Configure and maintain SAM tools (e. g. , ServiceNow SAM Pro), including normalization, reconciliation, and reporting

Define and monitor SAM KPIs and dashboards

Ensure alignment with ITAM, CMDB, and ITSM processes

Document SAM processes, controls, and audit defense procedures

Skills Experience

  • 8+ years of overall experience with 3 5 years in Software Asset Management (HAM)

  • Strong understanding of hardware asset lifecycle management

  • Experience with asset management tools (e. g. , ServiceNow or similar platforms)

  • Advanced Microsoft Excel skills (pivot tables, lookups, reporting)

  • Strong analytical and data reconciliation capabilities

  • Familiarity with ITIL processes (Incident, Change, Problem Management)

  • Excellent communication and stakeholder management skills

Preferred Qualifications

Software Asset Management principles

License metrics (user, device, processor, subscription, SaaS)

SAM tools (ServiceNow SAM Pro preferred)

Vendor licensing models (Microsoft, Adobe, Oracle, SAP, SaaS vendors)

Data analysis and reporting

ITIL / ITAM best practices

Key Success Factors

  • Strong ownership and accountability for asset data accuracy

  • High attention to detail and governance mindset

  • Ability to drive hardware optimization and cost efficiency

  • Proactive issue resolution and continuous improvement approach

  • Strong collaboration and customer engagement skills

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Chennai

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Keyskills:   Procurement Data analysis SAP Analytical Reconciliation Customer engagement microsoft Oracle Adobe Auditing

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DXC Technology

DXC.technology DXC is the world¢¢s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billi...

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