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Technical Customer Support Executive ( Non Voice) @ Wipro

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 Technical Customer Support Executive ( Non Voice)

Job Description

Role & responsibilities


  • Provide technical support to customers through phone calls, emails, or chats.
  • Troubleshoot and resolve customer issues related to software products.
  • Collaborate with internal teams to identify solutions for complex problems.
  • Maintain accurate records of customer interactions using CRM software.
  • Escalate critical issues to senior team members when necessary.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills:   International Non Voice International Chat Process Email Support Non Voice Process Email Process Chat Process

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Wipro Limited

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