Job Title: Lead - ITS
Internal Title- Software Asset Management (SAM) Lead
Reporting To: Associate Director IT Services
Experience: As per market standards
Compensation: As per market standards
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Role Summary:
This is an Individual Contributor role responsible for managing end-to-end software asset lifecycle, ensuring license compliance, optimizing software usage, and driving cost efficiency across the organization.
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Key Responsibilities:
Manage complete software lifecycle: procurement, allocation, revocation, and renewal of licenses
Select appropriate licensing models, plans, and vendors based on business needs
Handle licensing for key platforms including:
o Microsoft (O365, Azure, etc.)
o SaaS applications
o ManageEngine Tools & Products
o Modern Workplace tools (Microsoft ecosystem,
o VMware
o Ai Tools & other licensing (ChatGPT, Claude, GitHub, Adobe Etc..)
Manage both perpetual and subscription-based licensing models
Drive software asset consolidation across the organization
Monitor and improve software utilization efficiency
Track and ensure accuracy of software asset inventory
Generate and analyze reports: Total Licenses vs Used vs Free
Ensure compliance with licensing agreements and support audits
Collaborate with procurement, IT, and finance teams for contract and renewal management
Optimize license usage to reduce cost and eliminate redundancies
Strong understanding of IT Service Mgmt Tool & CMDB
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Key Skills & Experience:
Strong experience in Software Asset Management (SAM) / IT Asset Management (ITAM)
Hands-on experience with license management, procurement lifecycle, and vendor management
Deep understanding of licensing models (perpetual vs subscription, SaaS licensing)
Experience managing enterprise tools and licensing (Microsoft, VMware, ManageEngine, etc.)
Strong analytical and reporting skills (license utilization, compliance tracking)
Ability to work independently as a lead and manage stakeholders
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Certifications (Preferred):
CSAM (Certified Software Asset Manager)
ITIL Foundation
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Key KPIs / Success Metrics:
Software utilization efficiency
Accuracy of software asset inventory
License compliance rate
Effective reporting: Total vs Used vs Available licenses
Cost optimization through license consolidation and reuse

Keyskills: Software asset management License Management Sam