International Voice Process Executive
- Tech Mahindra
- 0 - 5 years
- Bengaluru
- 13 hours ago
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Job Description
Role & responsibilities
- Demonstrates clear and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Annotate contact topic and actions in Amazon tools
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
Job Location
Bangalore, Electronic City
Please Share your CV on the below given details;
Diksha Vij- 9817870*** or Di*******j@te*********a.com
Kartik Thakur- Ka***********3@te*********a.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Tech MahindraLocation(s): Bengaluru
Keyskills: International Voice Process Bpo Voice International Voice Us Voice Process International BPO
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