Chat Support Specialist @ TP

Home > Operations, Maintenance & Support

Chat Support Specialist

TP
0 - 4 years
Delhi, NCR
6 days ago
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Job Description

Job Description

Call center-based customer support in response to a high volume of low complexity inquiries
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries
Acting as liaison between customers, production and distribution departments related to specific customer orders
Providing technical and non-technical customer support in a walk-in service center
Incumbents matching to this specialization are not compensated based on achievement of sales targets
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education
Requires moderate supervision
Can solve routine issues independently, with occasional deviations or improvement to standard procedures

Job Classification

Industry: BPM / BPO
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Operations, Maintenance & Support
Role: Operations, Maintenance & Support - Other
Employement Type: Walk-ins

Contact Details:

Company: TP
Location(s): Delhi, NCR

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Keyskills: Call Center lead conversion target achievement sales performance issue resolution client support

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Home > Operations, Maintenance & Support