Business Analysis Manager-Debt Management
- Idfc First Bank
- 2 - 5 years
- Mumbai
- 10 days ago
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Job Description
Job RequirementsJob Requirements
Role/ Job Title: Manager Training-Debt Management
Function/ Department: Debt Management Flows
Job Purpose:
Training Manager will play a pivotal role in ensuring the successful implementation and growth of the Debt Management Flows. The role focuses on designing, delivering, and managing training programs and communication strategies to enhance employee performance and engagement. It involves developing impactful content, maintaining training-related MIS, and ensuring smooth execution of learning initiatives. The position also oversees LMS and DRA certification processes, coordinates rewards and recognition programs, and manages data-driven insights to support organizational goals.
Roles & Responsibilities:
- Develop and deliver training content, including script preparation and call calibration.
- Organize and conduct training sessions for employees.
- Review and analyze MIS data to drive process improvements.
- Design and create training materials, including knowledge nuggets, quizzes, and survey forms.
- Develop engaging content to facilitate learning and retention.
- Create engaging and motivational communication series to boost team morale.
- Prepare and share results of contests and training activities.
- Manage end-to-end contest execution, including result announcements and reporting.
- Handle complete MIS related to training activities (e.g., Induction, OJT, Quality).
- Maintain a comprehensive repository of training data and documentation.
- Compile, map, and share monthly winner lists.
- Coordinate with vendors and couriers for medal delivery.
- Manage data and address R&R-related queries.
- Oversee end-to-end management of the LMS tool, including content preparation, module uploads, mailer releases, and compliance tracking.
- Collect necessary documents and schedule DRA training sessions.
- Maintain and manage data related to DRA certification status has context menu
Education Qualification:
Graduation: Bachelors in Engineering / Technology / Management/ Computers/Science.
Post-graduation: MBA.
Experience: 5 to 10 years of experience in retail banking, preferably with exposure to lending products
Job Classification
Industry: BankingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: Idfc First BankLocation(s): Mumbai
Keyskills: retail banking development project management training and development data management lending documentation business analysis training user stories requirement gathering lms brd use cases collections mis frd scrum debt management agile requirement analysis reporting
Idfc First Bank
About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
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