Walk-in || Client Account Officer
- Indusind Bank
- 0 - 5 years
- Faridabad
- 2 days ago
- Email to a friend
- Report this job
Job Description
Role & responsibilities
Role Details
The Client Account Officer is responsible for managing and strengthening relationships with existing customers of the Bank through proactive outbound calling. The position focuses on cross-selling banking products, enhancing account value, and delivering superior customer service, while consistently achieving assigned business targets.
Overall Job Description
- Manage a designated portfolio of existing bank customers through outbound telecalling
- Achieve assigned sales and cross-sell targets for the Banks products and services
- Proactively identify customer needs through effective profiling and recommend suitable products
- Enhance the value of existing Current and Savings Accounts through product penetration
- Deliver accurate information on products, services, and offers to customers
- Ensure high levels of customer satisfaction through professional and solution-oriented interactions
- Maintain call quality standards, compliance requirements, and internal process guidelines Record customer interactions and update relevant systems accurately and timely
Preferred candidate profile
Strong verbal communication and interpersonal skills
Customer-centric approach with the ability to build rapport over phone interactions
Sales orientation with the ability to influence and negotiate effectively
Basic understanding of banking products preferred
Ability to work towards targets in a fast-paced environment
Job Classification
Industry: Financial ServicesFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: Walk-insContact Details:
Company: Indusind BankLocation(s): Faridabad
Keyskills: Customer Service Sales customer management
Indusind Bank
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the w...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in