Walk-in || TL//Walk-in Drive//27th-June-26-Order management||Customer ...
- Cognizant
- 6 - 9 years
- Bengaluru
- 6 days ago
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Job Description
Mega Walk-in drive-27th-June-2026
We are looking for Order Management (Customer Setup/ Customer Onboarding/ Contract Admin)
Experience- 6- 9 years
Level - TL
Work Location - Bangalore
Notice - Immediate.
Academics: B.Com / M.Com/MBA
Role & responsibilities
- 4 - 8+ years in customer setup & order management, with at least 2 years in a supervisory or team lead capacity
- Demonstrated ability to manage a team in a high-volume, accuracy-critical environment
- Experience leading customer service teams in a manufacturing or B2B industrial environment
- Exposure to managed services, BPO, or outsourced delivery models
- Familiarity with process improvement methodologies (Lean, Six Sigma, or equivalent)
- Experience with EDI OR Connexium OR OCR automation, or freight management platforms
- Lead, manage, and develop a team of TMEs and SMEs, ensuring consistent delivery of service commitments
- Oversee daily workload distribution, queue management, and priority-setting across the team
- Serve as the first-level escalation for complex customer issues, exception approvals, and cross-functional disputes
- Conduct regular 1:1s, team huddles, and performance reviews; provide coaching and actionable feedback
- Monitor and report on team KPIs order accuracy, acknowledgment turnaround, exception resolution, customer escalations
Preferred candidate profile Full ownership of team output, quality, SLA compliance, and people development Sales leadership, Supply Chain, Quality, Finance, Credit Control, Logistics,
- Demonstrated ability to manage a team in a high-volume, accuracy-critical environment
- Strong working knowledge of ERP platforms (Oracle, SAP, or equivalent) and order-to-cash processes
Job Classification
Industry: Financial ServicesFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Walk-insContact Details:
Company: CognizantLocation(s): Bengaluru
Keyskills: Order management Contract administration Contract Management Customer set up Customer onboarding complex billing Contract Review OTC
Cognizant
We are India\'s largest marketplace and a one-stop expert solution for all business needs, empowering 84 lakh suppliers by connecting them with 21.1 crore buyers across the nation\n\nAt the heart of IndiaMART is our commitment to creating value for Indian business communities through strong network ...
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