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Customer Relations Executive @ TP

Home > Operations Support

 Customer Relations Executive

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Work effectively in a team environment to achieve goals.
  • Maintain accurate records and reports of customer interactions.
  • Stay updated with product knowledge and industry trends.
  • Contribute to the growth and improvement of the organization.
Job Requirements
  • Graduate degree from a recognized university.
  • Excellent language proficiency, particularly in B2.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and familiarity with CRM software.
  • Strong problem-solving and analytical skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills:   Crm Customer Service Analytical Skills Communication And Interpersonal Skills

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TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

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