Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Work effectively in a team environment to achieve goals.
Maintain accurate records and reports of customer interactions.
Stay updated with product knowledge and industry trends.
Contribute to the growth and improvement of the organization.
Job Requirements
Graduate degree from a recognized university.
Excellent language proficiency, particularly in B2.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Basic computer skills and familiarity with CRM software.
Strong problem-solving and analytical skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full time