SAP Basis Shift Lead
- NTT DATA
- 7 - 12 years
- Pune
- 5 days ago
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Job Description
Role & responsibilities
Shift Lead to manage SAP systems and applications and to lead a team of 10 to 15 Consultants (L1 & L2), according to the shifts allotted.
Must have experience in SAP Business Suite- Basis , solution manager, ERP and CRM
- Technically fluent in Operating System (Unix/Windows/Linux), Database (SAP HANA, SAP
ASE, Oracle/DB2/SQL Server/MaxDB) administration
- Must have exp on
- Basis production support activities
- System monitoring, Performance optimization and troubleshooting, transport
administration
- Client administration
- System installation, system copies, system refreshes, SAP Support pack application,
Security patches Kernel upgrades
- Databases patches and Upgrades, SAP Version upgrades SAP solution manager
activities
- Experience working in multiple support projects
- Experience on ABAP stack as well as JAVA
- Experience in SAP HANA Operations, Administration and performance tuning for SAP
applications ERP/BW on HANA, BW4HANA, S4HANA
- E-2-E analysis, troubleshooting and reporting expertise on SAP application performance
KPIs, memory, CPU, IO bottlenecks
- Well versed with HANA performance tuning strategies specific to (SAP) Applications and
best practices for table partitions for ABAP based systems
- SAP System Assessment: Analysis of errors and performance loss in the SAP system, the
database, and the operating system
- Knowledge/Experience with User Management, System copies, Unicode Conversions
Mandatory Execution Skills (to handle critical tasks)
- Must have handled a team of 15 to 20 L1 & L2 consultants
- The lead will be responsible for developing efficient work methods, and collaborating with
junior consultants to increase productivity
- Understanding on the ITIL framework
- Knowledge on Incident Management and Change Management is must.
- Creating and regularly maintaining the weekly and monthly shift roasters for ongoing
projects
- Manage change management processes within SAP Landscape and SAP Infrastructure
according to agreed procedures
- Ability to work on activities involved in Planning areas (Sizing, Scoping, Client/Landscape
Strategy, High Availability/Disaster Recovery Strategy etc.) of Implementation projects
without much supervision at transaction level
- Provide training and direction to other operational support teams.
- Maintain documentation on system configurations, maintenance processes and schedules.
- Monitor performance as it relates to SAP infrastructure and enterprise architecture
components, applications and databases.
- Perform release and patch activities and participate in overall upgrade improvements to
systems and hardware.
- Ensure adherence to regulatory and compliance requirements within SAP Systems
Infrastructure and Architecture.
- Participate in providing 24x7 support on rotational basis to ensure operations of these
critical systems for different customers.
- Support IT audit activities, analyze results and provide remediation which results in
improved compliance to standards and controls for all internal and external regulatory
requirements.
Desired Experience
- 6 to 8 years relevant experience working as a SAP basis lead in medium / large firm
- Good communication skills, ability to interact with global customer POC and able to
articulate himself/herself
- Team player, good attitude to work with fellow workers
- Should have knowledge on project management basics and agile methodology
- Self-starter, with learning attitude
- Ability to prioritize tasks, work independently with minimum supervision.
Personal Skills
- Capable of working flexible hours under aggressive deadlines
- Ability to collaborate with other team members working from other locations.
- Proficient understanding of SAP technologies and applications.
- Self-starter with ability to acquire new skills in self learning mode
- Strong verbal and written communication skills, strong interpersonal, leadership, and teambuilding skills with the ability to interact effectively within all levels across the organization.
- Ability to handle multiple priorities, communicate task status clearly and meet deadlines
with minimal supervision.
Education
- Graduate in Engineering / Computer science / Information systems
Location: Pune
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: NTT DATALocation(s): Pune
Keyskills: sap basis SAP Basis HANA Team Leading SAP Basis Administration
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