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Ai Ml Engineer @ EXL

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 Ai Ml Engineer

Job Description

AI/ML Engineer - Forecasting & Optimization

Position Overview

We are seeking a Senior AI/ML Engineer to develop and deploy advanced forecasting models and AI-driven features for our Financial Forecasting Platform. You will design and implement closed-loop learning systems that continuously improve forecast accuracy, detect anomalies in real time, and provide intelligent decision support through LLM-powered agents. Your models will directly impact demand planning, margin optimization, and working capital across thousands of product families.

Key Responsibilities

Forecasting Model Development

  • Design, train, and deploy advanced demand forecasting models targeting 3-4% MAPE/WAPE accuracy (baseline: 6%)
    • MAPE = Mean Absolute Percentage Error; WAPE = Weighted Absolute Percentage Error
  • Build models at granular levels (SKU, product family) with scenario analysis capabilities
  • Implement bias detection and correction for over/under forecast scenarios
  • Create models that detect price vs. volume trends and mix changes in real time
  • Develop methods to assess forecast assumption validity and validate assumptions vs. actuals
  • Compare forecast vs. quote pricing and identify gaps for proactive calibration

Closed-Loop AI Learning & Continuous Calibration

  • Build systems that automatically test assumptions vs. actuals each forecast cycle
  • Implement recalibration logic to improve model performance over time
  • Develop feedback loops to detect when assumptions break and trigger retraining
  • Create model monitoring and performance tracking systems
  • Implement A/B testing frameworks to validate model improvements
  • Design systems that surface model drift and trigger intervention

Real-Time Anomaly Detection

  • Develop algorithms to detect anomalies in pricing gaps, derates, and forecast deviations
  • Flag issues such as "price below quote" and overly conservative assumptions
  • Create early warning systems to surface problems during planning (not post-mortem analysis)
  • Implement explainability features to help users understand detected anomalies
  • Design recommendation engines for proactive forecast calibration adjustments

LLM-Powered Insights & Prompt Engineering

  • Develop prompt engineering strategies for LLM-based financial analysis agents
  • Build conversational interfaces for complex, multi-source financial questions
  • Create dynamic, on-demand insight generation capabilities using AI agents
  • Implement RAG (Retrieval-Augmented Generation) for grounding insights in forecast data
  • Design systems allowing users to refine and drill into insights through follow-up prompts

Model Deployment & Operations

  • Deploy models as production APIs serving sub-second latency requirements
  • Build model versioning and governance systems
  • Implement automated retraining pipelines
  • Create documentation and usage guides for model limitations and performance
  • Support cross-functional teams with result interpretability

Required Qualifications

Education

  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or related field
  • Master's degree in Machine Learning, Data Science, or Operations Research preferred

Experience

  • 7+ years of machine learning development experience
  • 4+ years building production forecasting or time-series prediction models
  • 2+ years working with LLMs and prompt engineering
  • Proven experience improving forecast accuracy metrics (MAPE, WAPE, bias reduction)
  • Experience deploying models in enterprise environments

Technical Skills

Programming & ML Frameworks:

  • Python (primary), R, SQL
  • Scikit-learn, XGBoost, LightGBM, TensorFlow, PyTorch
  • ARIMA, Prophet, Exponential Smoothing, LSTM, Transformer-based models

LLM & AI:

  • Experience with GPT, Claude, LLaMA
  • Prompt design and RAG (Retrieval-Augmented Generation) architectures
  • Vector databases (Pinecone, FAISS, Weaviate, Milvus)

Model Deployment:

  • MLflow, Weights & Biases, Kubeflow, SageMaker
  • API serving frameworks (FastAPI, Flask)
  • Cloud platforms (AWS SageMaker, Azure ML, GCP Vertex AI)

Data Processing:

  • Pandas, PySpark, SQL
  • Feature engineering at scale
  • Data validation and quality assurance

Domain Knowledge

  • Strong understanding of demand planning and financial forecasting
  • Knowledge of manufacturing cost structures and pricing dynamics
  • Familiarity with working capital and inventory management implications
  • Understanding of bias, seasonality, and mix changes in forecasting

Soft Skills

  • Strong analytical and problem-solving abilities
  • Excellent communicationability to explain model performance to non-technical stakeholders
  • Self-motivated with ability to work independently
  • Strategic thinking combined with execution excellence
  • Continuous learning mindset

Preferred Qualifications

  • Experience with causal inference and assumption testing in forecasting
  • Knowledge of optimization techniques and constraint satisfaction
  • Familiarity with financial close processes and variance analysis
  • Experience building explainable AI systems for business users
  • Publication or patents in forecasting or anomaly detection
  • Cloud ML platform certifications
  • Experience with Bayesian methods and uncertainty quantification

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Machine Learning Engineer
Employement Type: Full time

Contact Details:

Company: EXL
Location(s): Noida, Gurugram

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Keyskills:   Model deployment Artificial Intelligence Machine Learning Forecasting Large Language Model sagemaker Demand Forecasting ML flow Model Development Anomaly Detection GCP AI agent RAG Retrieval Augmented Generation AWS

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₹ 19-27.5 Lacs P.A

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EXL

Exly (YC W19) is an all-in-one business platform for creators, coaches, trainers, and knowledge entrepreneurs to launch, manage, and grow their online businesses. It enables users to sell courses, webinars, consultations, and workshops, while providing tools for marketing, CRM, payments, and brand b...

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