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Walk-in || Process Associate @ ATAIN

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 Walk-in || Process Associate

Job Description

Process: -

  • Customer Service Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to Agoda's customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.

Salary: -

  • Fresher: 21K CTC 17K in hand
  • Experience: Up-to 24K CTC 21K in hand.

Shift Time & Week Off: -

  • 5 Days working 24*7 Rotational Shifts (Including Night Shifts).
  • 2 Rotational Week Off.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: ATAIN
Location(s): Pune

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Keyskills:   Customer Service International Process Customer Support International Call Center Customer Care Voice Process International Voice International Voice Process International BPO

 Fraud Alert to job seekers!

₹ 60,000-2.75 Lacs P.A

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ATAIN

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