Job Description
E-learning domain company
Exp- 2+ Years
Shift-24/7 Rotational
Skills-Product Support,Ticketing Systems,MonitoringTool,bug tracking tool-JIRA
Exp in SaaS product on domains like E-Learning/Finance/IT Infrastructure,CSS and HTML
an********i@pe**r.com
Required Candidate profile
Out of MUMBAI/NAVIMUMBAI CANDIDATES are NOT preferred
NP-Immediate/15 days
Analytical and troubleshooting skills specific to S/W related issues
Continuous management and upkeep of customer SLA's.
Must have handled telephone support for global clients
Perks and benefits
As per company standards
Job Classification
Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: PES HR Services a div of AMAL INFOSYSTEMS Pvt Ltd
Location(s): Mumbai
Website: http://www.peshr.com
Keyskills:
CSS
Bug Tracking
software
Elearning
SAAS
Finance
SLA
HTML
customer support engineer
IT
Monitoring Tool
JIRA
IT Infrastructure
Product Support
Technical Support Engineer
Ticketing Systems