Email Support - Chat Support - E commerce @ Inspiration Manpower

Home > Customer Service Executive (Non-voice)

Email Support - Chat Support - E commerce

Inspiration Manpower
1 - 3 Years
Bengaluru
6 years ago
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Job Description

Roles and Responsibilities:

Comprehend and process all email and chat correspondences from customers in a timely manner
Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
Complete all customer care follow-ups in a timely fashion
Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
Provide alternatives & Superior customer experience on emails and chat
Ability to take quick decisions and respond to customer inquiries in an appropriate manner
Be nimble and flexible to serve in multi-channel environment as per business requirement Quick navigation ability, Web say & basic troubleshooting knowledge
Knowledge of MS word and MS Excel

Job Requirements:
Email / Chat support experience*
Good communication skills*
Work from home option available*
5 days working*
2 days off*
Rotational Shift*
Should be flexible for night shift*
Incentives based on performance*
Medical benefits/ ESI/ PF*

Interested candidates can contact the below mentioned number for further details -

Nikhil:7259027***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Email Support - Chat Support - E commerce

Contact Details:

Company: Inspiration Manpower
Location(s): Bengaluru

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Keyskills: Email Suppor Chat Suppor Chating Cha International International email International cha Email Writing International Voice

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Inspiration Manpower

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Email Support - Chat Support - E commerce @ Inspiration Manpower

Home > Customer Service Executive (Non-voice)