Virtual Relationship Manager ( Assistant Manager / Deputy Manager)
- HY Fly Consultancy
- 1 - 6 Years
- Mumbai
- 6 years ago
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Job Description
RBI Recognized Corporate Bank-Phone Banking Officer Fresher 2019Hy Fly Consultancy
www.hyfly.in
Free Placement / No Registration Charges
Job Designation: Phone Banking Officer
This is permanent job on roles of the Banking Industry with fixed salary + high incentives.
Be part of fastest growing digital sales channel in financial services industry.
Job Description:
Must be excellent communication skills Verbal & Written.
Good listening skills and strong communication abilities.
Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
To identify and convert the opportunities for cross selling (banking product) on customer's call.
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Complete the logs specified by the process (End-of-day target).
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process.
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Candidate Desire Profile:
Must be excellent communication skills Verbal & Written.
Good listening skills and strong communication abilities.
Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
Age should be 20-32 years only.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Team player Candidate must be able to work effectively with all levels of the organization.
Salary Package:
Annual CTC of Rs.1.75 to 3.50 Lac per annum plus performance based high Incentives.
Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Education Qualification:
Minimum Graduate with any stream Or
Post Graduate with any stream.
Outbound Contact Center -- the following to be carried out through remote digital media viz, calls, emails :
Manage portfolio through client outreach & daily monitoring of client relationship - product, portfolio & banking needs
To achieve revenue targets assigned through cross sales, generating Fee income across Assets and Liability products
Effectively utilization of all applications, tools and database. To ensure adherence in internal control policies
Meeting the sales target via up selling, cross selling,providing regular market information and updates to the customer, objection handling and act as a single point of contact for customer's banking requirements
Required Candidate profile
Graduate with 1 -5 yrs of Sales experience in Banking/Financial products
Good communication skill, influencing skills, sales acumen is must
Should be flexible working in Day rotational Shift
Willingness to work in relationship management - banking products sales
Team work, verbal and written excellence is must with an understanding daily challenging and changing environment in the industry
Job Locations: Andheri E/ Vashi / Mahape/ Belapur /Mahape/ Malad/Kurla /Thane West
call 8080126*** - Kiran
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Hy Fly Consultancy
www.hyfly.in
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: BankingRole Category: Relationship ManagerRole/Responsibilies: Virtual Relationship Manager ( Assistant Manager / Deputy Manager)Contact Details:
Company: Hy Fly ConsultancyLocation(s): Mumbai+ View Contact
Keyskills: Virtual Relationship manager Phone Banking Officer Sales Relationship Managemen Banking Sales p selling Cross Selling Outbound Contact Center
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₹ 150000 - 409999 IN
HY Fly Consultancy
Hy Fly Consultancy If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos9773553319 - PriyaOr email your resume on  with subject Line Phone Banking Officer - Bank PayrollHy Fly ConsultancyFree Placement / No Registration Charge ...
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