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Helpdesk Executive Lease line, VSAT Noida, @ Quess IKYA Human

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 Helpdesk Executive Lease line, VSAT Noida,

Job Description

Qualification:

  • Qualification Diploma/BA/B.Com/B.tech/BSC/CS
  • Good verbal and written communication
  • Well versed with email writing/soft skills

Job description:

  • Coordination with SPs/Field engineers/Other stake holders
  • Troubleshooting with customer/SPs
  • Call logging with BSNL/MTNL
  • Liasioning and good relationship to be build up with SPs/Field engineers/customers
  • Daily record/data to be maintained
  • Daily tool updation to be maintained (Remedy/MMF)
  • Follow up with NOC teams/ Hub teams
  • Filing to be done of the records
  • Justification of all calls to be maintained

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Helpdesk Executive Lease line, VSAT Noida,

Contact Details:

Company Name: Quess IKYA Human
Location(s): Noida, Gurugram

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Keyskills:   remedy operations noc troubleshooting soft sales writing filing logging communication cs administratio

 Job seems aged, it may have been expired!
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₹ 1.5 - 2.0 Lakh/Yr

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Quess IKYA Human

Quess Corp Limited is a provider of business services with headquarters based in Bangalore. It is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India. and is listed on the Bombay Stock Exchange and NSE. Starting...