Executive - Medical Services
- Apollo Hospitals
- 0 - 3 years
- Hyderabad
- 5 months ago
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Job Description
Role Summary:
The Care Coordinator is responsible for outbound patient calls to guide, support, and drive conversion for preventive health services.
The Care Coordinator is responsible for outbound patient calls to guide, support, and drive conversion for preventive health services.
Key Responsibilities:
- Make outbound calls to patients for engagement and service coordination.
- Sell and promote preventive health services including health check packages, follow-up tests, pharmacy services, and doctor consultations.
- Encourage patients to complete recommended screenings and follow-ups based on their health reports.
- Book appointments for consultations, health checks, and pharmacy support.
- Explain basic health report findings using simple medical terminology.
- Maintain call records, patient interactions, and conversion status in the system.
- Coordinate with internal teams to ensure smooth service delivery.
Requirements:
- Strong sales experience (mandatory), preferably in call-based sales.
- Basic understanding of medical terminology.
- Preferred qualification: Allied Health Sciences / Life Sciences graduate.
- Excellent communication, persuasion, and patient engagement skills.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Direct Sales ExecutiveEmployement Type: Full timeContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad+ View Contact
Keyskills: Service delivery Outbound Basic Sales Pharmacy Medical services Packaging UPS Life sciences Doctor
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Apollo Hospitals
ApolloHospitalsEnterpriseLtd,Unit:Apollo Tele Health Services Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated m...
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