Learning Experience Leader (Process Trainer)
- Taskus
- 3 - 8 years
- Noida, Gurugram
- 10 days ago
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Job Description
As a Learning Experience Leader, you will:
- Set the standards and expectations through your conduct, work ethic, integrity, and character;
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
- Accomplish projects and motivate trainees through effective training;
- Continuously improve training programs and the other learning opportunities across the organization;
- Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
- Act as the content expert, and maintain relevant training documents and training materials for training conducted;
- Develop and create effective induction programs;
- Monitor and review trainees progress through questionnaires and discuss with their managers;
- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
- Research and present new technologies and methodologies in workplace learning; and
- Ensure that all trainees adhere to the companys Code of Conduct.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: TaskusLocation(s): Noida, Gurugram
Keyskills: trainer international process TNA TNI OJT New Hire Training Process Training Training Management Product Training international BPO process trainer BPO trainer International trainer throughput efficacy FPA
Taskus
How to Apply ?\n\nTo schedule your interview call or send your CV through WhatsApp / Mail\n\nContact No :- HR Saloni:- 9689518944 \r\n
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