Your browser does not support javascript! Please enable it, otherwise web will not work for you.

POS TP.NET Leader @ Softtek

Home > Software Development

 POS TP.NET Leader

Job Description

Softtek is a global company that partners with HMSHost Corporation to deliver innovative IT solutions. We are dedicated to fostering a collaborative and inclusive work environment

Position: POS TP.NET Leader

Skills and Qualifications
  • 3+ years of IT support experience.
  • 2+ years supporting retail POS systems.
  • 2+ years supporting Diebold Nixdorf TP.NET.
  • Experience with payment processing environments.
  • Experience supporting store hardware and peripherals.
  • Experience Understanding of retail POS architecture and transaction flows.
  • Networking TCP/IP fundamentals.
  • Database Knowledge Basic SQL querying.
  • Minimum 5 years of experience in IT support roles.
  • Proficiency in Microsoft SQL Server, Networking (Data) Fundamentals, and ServiceNow.
  • Strong customer management and effective communication skills.
  • Experience with Diebold Nixdorf TP.NET and Point of Sale systems.

Activities to perform:
  • Investigate and resolve POS incidents escalated from Service Desk.
  • Troubleshoot POS application issues within TP.NET environments.
  • Analyze transaction failures and payment processing issues.
  • Perform root cause analysis for recurring incidents.
  • Escalate complex issues to Level 2/Level 3 support teams when required.
  • Monitor incident queues and ensure SLA compliance.
  • Support payment gateway integrations such as Planet and other payment processors.
  • Troubleshoot credit card, debit card, contactless, and mobile payment issues.
  • Investigate authorization failures, settlement issues, and transaction discrepancies.
  • Coordinate with payment providers and vendors during outages or payment incidents.

Peripheral Device Support
  • Support and troubleshoot:
  • Receipt printers
  • Barcode scanners
  • Cash drawers
  • Customer displays
  • Payment terminals (PIN Pads)
  • Scales and weighing devices
  • Diagnose hardware connectivity and driver-related issues.
  • Assist store personnel with POS operational issues.
  • Support store openings, upgrades, and deployments.
  • Validate POS functionality after software releases and infrastructure changes.

Location
This position is available in Bangalore and Mexico, with a hybrid work model requiring onsite presence.}
English Level:
Proficiency in English, both written and spoken, is required.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Softtek
Location(s): Bengaluru

+ View Contact

Keyskills:   Root cause analysis Customer management MS SQL Payment processing Networking Service desk IT support Hardware Troubleshooting Operations

 This job looks pretty old, it has likely expired
 Fraud Alert to job seekers!

₹ Not Disclosed

Softtek

About Softtek: Softtek is over 30 years old Mexico based Software Company with around 8000 employees. We have 39 offices in North America, Latin Europe and Asia with 10 Global Delivery Centers in the US, Mexico, China, Brazil, Argentina, Spain and India. We have around 300 customers in over 29 count...

  POS TP.NET Leader in Bengaluru
Data Science Leader - Finance SAP
Industrial AI Leader -... Capgemini
Data Science Leader, HCM SAP
Data Science Leader, Domain... SAP
Data Science Leader, CX SAP
React JS Developer with... White Horse Manpower
See all →
  Pos Jobs in Other Cities
Mumbai 3

Job Listings

IneoJobs.in © 2026

For enquiries: contact(at)ineojobs.in

We are in open beta version of website, please let us know if any issues, at: info(at)ineojobs.in