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Process Associate Order Management - Health Care (Voice) @ IBM

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 Process Associate Order Management - Health Care (Voice)

Job Description


Your role and responsibilities

As a Process Associate Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts. Your primary responsibilities include:

  • Coordinate activities associated with Order management

  • Recognize potential threats and suggest suitable actions

  • Adhere to SLAs and timelines


  • Required education
    Bachelor''s Degree

    Preferred education
    Master''s Degree

    Required technical and professional expertise

  • Graduate with 0-1 year of experience in a Healthcare domain

  • Ability to handle queries through calls and email follow-ups

  • Readiness to work in shifts as needed for the job

  • Strong communication abilities with fluency

  • Ability to work under pressure



  • Preferred technical and professional experience

  • Proficient in MS Office applications

  • Self-directed and ambitious achiever

  • Meeting targets effectively

  • Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills


  • Years of Experience: : - 0- 1

    Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations - Other
    Employement Type: Full time

    Contact Details:

    Company: IBM
    Location(s): Noida, Gurugram

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    Keyskills:   healthcare ms office applications order management process associate

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