MRole & responsibilities The Project Manager will be responsible for managing multiple requirements originating from a myriad of sources across the organisation including Operations, Regulatory and Artificial Intelligence...

Job Title: Operations Manager International BPOLocation: Hitech City, HyderabadCTC:25 to 30 % Hike on last CTC Max Up to 20 LPAExperience: Overall 8+ Years of exp Minimum

Role & responsibilities Lead the daily operations of the EMS call centre, ensuring SLA compliance, high answer-level benchmarks, and zero escalations.Utilize ERP/CRM systems to track calls, generate real-time repor

Job SummaryWe are seeking an experienced Manager - Operations with a strong background in the Travel Industry to oversee daily business operations, drive process excellence, enhance customer experience, and ensure operati

Roles and Responsibilities :Lead a team of BPO professionals to achieve operational excellence, ensuring high levels of customer satisfaction (CSAT) and low attrition rates.Develop and implement strategies to reduce shrinkage...

Job Title Service Desk Lead - L1/L2 Support Location Pune / Bangalore Experience

Roles Responsibilities Create engines for large-scale transformations and ensure implementation: Drive continuous improvement initiatives to identify high impact projects and mentor them along with process owner to meet the ...

ROLE : Team Leader DESIGNATION : Team Leader LOCATION : Hyderabad YEARS OF EXPERIENCE : 4 Years Concentrix is a technology-enabled global business services company specializing in customer engagement and...

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE (VOICE PROCESS)Job Title: Customer Support Executive – Voice Process / Non voiceExperience: Freshers & Experienced:We are looking for enthusias

Hiring for Domestic voice processLocation- Noida sector 1425 days workingcabs in odd hoursTravel voice processImmediate joinersVirtual interviewsSalary upto 3 lpaMinimum 6 months experience required

Role OverviewIntouchCX is hiring a Team Lead to manage, mentor, and guide Customer Service Representatives (CSRs) to deliver exceptional customer service and meet key performance targets.Key Responsibilities:Team Management &...

Hiring: International Voice Process Customer SupportLocation: HyderabadExperience: Freshers and Experienced CandidatesCommunication Requirement: Strong English Communication (C1-Level Preferred)Eligibility: Freshers and Expe...

Hiring: International Voice Process Customer SupportLocation: HyderabadExperience: Freshers and Experienced CandidatesCommunication Requirement: Strong English Communication (C1-Level Preferred)Eligibility: Freshers and Expe...

Hiring: International Voice Process Customer SupportCompany: IntouchCXLocation: HyderabadExperience: Freshers and Experienced Candidates EligibleCommunication Requirement: Stron

Job Summary Lead Analyst - Delivery Excellence Location: Noida Provide facilitation to projects and manage continued sustenance to QMS Conduct SQA reviews and ensure process compliance in projects Conduct QMS...

Role OverviewIntouchCX is hiring a Team Lead to manage, mentor, and guide Customer Service Representatives (CSRs) to deliver exceptional customer service and meet key performance targets.Key Responsibilities:Team Management &...

We are hiring an experienced Team Lead – Back Office to manage day-to-day operations and lead a team in a process-driven BPO environment.Key ResponsibilitiesManage and mentor a team of back-office executives.Monitor productiv...

Minimum 1 year of Quality Analyst designation must be on paperVOICE LOB experience is mandatoryExcellent communication skillsComfortable working in 247 rotational shiftsImmediate joiners preferredRequired Candidate profileCan...

We are actively hiring for Team Leader!!!Location- Malad, MumbaiShifts- Rotational Shifts (5 days working with 2 rotational week offs)Immediate Joiner preferredR

Hiring: Team Manager Customer ServiceLocation: Bangalore - Domlur (EGL Techpark)Job Type: Contract to HireIndustry: BPO - Travel / Aviation / HospitalityExperience: Minimum 2

Team Leader Operations (Fraud Voice)International Voice ProcessOn Papers designation- Assistant ManagerLocation: HyderabadExperience: 8+ Years (Minimum 5 Years in Fraud Voic

Group Company: AU Small Finance Bank Limited Designation: Branch Operations and Service Manager Branch Banking Office Location: Velachery Chennai Chennai Position description:

Need Team Leaders in Pune and Bangalore only from US/ International Voice Customer Service process BPO.Must have Min 1.5yrs exp as a Team Leader only from International Voice process BPO.Well Versed with the KPI's & Team...

Customer Support Associate International Voice Process (US Process)Location: BangaloreWork Mode: Work From Office (WFO)Shift: Night Shifts OnlyWorking Days: 5 Days WorkingWeekly Off: 2 Days Rotational OffEligibility: