Process Trainer
- Bigbasket
- 1 - 6 years
- Pune
- 11 months ago
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Job Description
Duties and Responsibilities:
- Facilitate the integration of content with the knowledge and experience of the trainers.
- Use a variety of training strategies/learning experiences
- Review written materials of training participants
- Seek feedback from participants
- Modify the training approach and then observe and record the effects of the changes
- Create activities that allow for the active participation of everyone in the group
- Sense the need of trainees on an individual bases and as a group
Education Requirements:
- 12th Pass,Graduate degree, Knowledge of adult learning techniques and training effectiveness measures
Experience Requirements:
- 1 Years as a Trainer in relevant line of business
Skills and Abilities:
- Excellent written and verbal communication skills.
- Ability to handle a batch of 20-25 new hires all requirement from on boarding coordination to process training and evaluation.
- Ability to maintain a batch training docket and draw/highlight relevant inference on the same.
- Beginners knowledge of excel and ability to design effective presentations on process/soft skills trainings modules
- Ability to provide constructive feedback to the trainees could be new or existing.
- Ability to achieve process certification/skill gap training/soft skills/ upskills training efficacy.
- Ability to measure, achieve and improve 0-30 performance of new hire batches. Ability to achieve retention targets
Job Classification
Industry: RetailFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: Full timeContact Details:
Company: BigbasketLocation(s): Pune
Keyskills: Process Training Training Need Analysis Customer Service Training Training Analysis On Job Training Behavioural Training Analytical Skills OJT Training Delivery TNI Product Training
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Bigbasket
BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011.
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